Creative Director for a re-development of Walgreens cart and checkout, as well a product details pages. Working closely with team of Information Architects, and Usability Researchers, we streamlined the flow purchasing flow. The efforts were so successful that we saw a 9% increase in our conversion rate, 25% for those coming in from a google search.
Walgreens Pharmacy Chat service allows customers to chat live with pharmacy staff 24 hours a day, seven days a week. A new log was designed to coincide with a …